Privacy Policy

We collect information you provide directly, information generated through your use of the Platform, and limited information from third-party services.

Information you provide:

• Account information (name, email address, password)
• Profile information (display name, avatar, bio for creators)
• Payment information (processed and stored by Stripe; we never see or store full card numbers)
• Communications (messages to support, contact form submissions)

Information collected automatically:

• Usage data (pages visited, features used, search queries)
• Device information (browser type, operating system, screen resolution)
• IP address (used for security, fraud prevention, and general analytics)
• Cookies and similar technologies (see our Cookie Policy)

We use your information to:

• Provide, maintain, and improve the Platform
• Process transactions and send related notifications
• Respond to your requests and provide support
• Send important updates about the Platform, your account, or policy changes
• Detect and prevent fraud, abuse, and security incidents
• Generate aggregated, anonymized analytics to improve the service
• Comply with legal obligations

We do not sell your personal data. We do not use your data for third-party advertising. We do not share your personal information with data brokers.

We may share your information in these limited cases:

• Payment processing: Transaction data is shared with Stripe to process payments securely
• Creator-buyer relationship: When you purchase from a creator, they see your display name and purchase details, not your email or personal information
• Legal requirements: If required by law, regulation, legal process, or government request
• Safety and security: To protect rights, safety, or property of FDM Foundry, our users, or the public

We retain your account data for as long as your account is active. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain it (e.g., transaction records for tax compliance).

Anonymized, aggregated data (which cannot identify you) may be retained indefinitely for analytics and service improvement.

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption in transit (TLS/HTTPS) and at rest
• Secure authentication and access controls
• Regular security reviews and monitoring
• Limited employee access to personal data on a need-to-know basis

While we take security seriously, no system is completely secure. We encourage you to use strong, unique passwords and enable two-factor authentication when available.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent at any time where processing is based on consent

For EU/EEA residents, see our GDPR page for additional details.

To exercise any of these rights, contact us at privacy@fdmfoundry.com.

FDM Foundry is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly.

Your data may be processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by law.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Our key service providers include:

• Stripe for payment processing
• Vercel for hosting and infrastructure

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Platform at least 30 days before they take effect.

For privacy-related questions or requests, contact us at privacy@fdmfoundry.com or through our contact form.